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Terms and Conditions
Vauxhall Green Dry Cleaners Ltd, 340 Kennington Lane, London SE11 5HY. Please read these terms carefully before using our walk-in or delivery services.
1. Introduction
Welcome to Vauxhall Green Dry Cleaners Ltd (“we”, “us”, “our”). By using our walk-in or delivery services, you agree to these Terms and Conditions. Please read them carefully before using our services.
2. Our Services
We offer professional dry cleaning, laundry, ironing, and alteration services. Our services include but are not limited to:
Dry Cleaning
Laundry & Ironing
Curtain Cleaning
Bedding & Duvet Cleaning
Wedding Dress Cleaning
Leather & Suede Cleaning
Alterations & Repairs
Uniform Cleaning
3. Customer Responsibilities
Customers must remove all items from pockets before submitting garments.
Please provide accurate cleaning instructions and ensure garments are suitable for cleaning.
We are not responsible for items left in pockets or for damage caused by incorrect or misleading care labels.
4. Walk-In Customers
Customers will receive a receipt for all items left in-store.
This receipt must be presented upon collection.
Items not collected within 90 days may be donated or disposed of responsibly.
5. Collection and Delivery
We offer collection and delivery services within select local areas.
Customers must be available at the agreed time and address.
Once an order has been delivered and confirmed, responsibility transfers to the customer.
6. Stain Removal
While we take every effort to remove stains, some stains may be permanent or may cause fabric damage if treated aggressively. Therefore, we cannot guarantee complete stain removal.
7. Damage and Loss
While every item is handled with care, our liability for lost or damaged items due to our negligence is limited to ten times the cleaning charge for that item or its current value, whichever is lower.
8. Payments and Pricing
Prices are available in-store and may change without notice.
Payment is due upon collection or delivery.
We accept cash, card, and other approved payment methods.
9. Limitation of Liability
We are not liable for indirect or consequential losses, delays, or damages beyond our control, including but not limited to fire, flood, theft, or traffic delays.
10. Complaints
Customers must report any complaints within 48 hours of receiving their cleaned items.
We will investigate and resolve issues promptly and fairly.
11. Governing Law
These Terms and Conditions are governed by the laws of England and Wales.
Contact Information
Vauxhall Green Dry Cleaners Ltd
340 Kennington Lane, London, SE11 5HY
📞 020 7582 3940
📧 ayanahmad1094@gmail.com
Questions about these terms?
Our team is happy to explain anything here before you book.